Solutions & Services

Our integrity defines our reputation and success. Phoenix, simply put, is an extension of your organization. Using Phoenix will free up your technicians, supervisors, and managers to connect and service your customers.  Phoenix Loss Control performs the following services:

Outside Plant Damage Recovery

Phoenix Loss Control personnel have extensive experience in the damage restitution business.

 

Our experience involves working in the cable and telecommunications industry with large corporations, such as Comcast, Optimum Cable, Suddenlink, and Time Warner.

  • Make one call, using one centralized telephone number, to report any outside facility damage.
  • We work with your internal people to investigate the damage or we provide an investigator to respond to the damage.
  • Our investigator determines the damager, researches the utility locating services conducted at the site, takes pictures to tell the damage story and completes all paperwork.
  • Our claims managers invoice the responsible party, and recovered dollars are returned to your budget.
  • Phoenix personnel will meet periodically with your technicians to integrate the Phoenix process into your organization and create a working relationship.
  • We create working relationships with your utility locating company and contractors.

3rd Party Damage Investigations

Phoenix Loss Control investigates outside facility damages alleged against our clients.

  • Make one call to report the allegation and our investigator will help determine your responsibility.
  • A full report is issued complete with pictures of the damage site.
  • Determine Liability

Auditing Services

  • Phoenix Loss Control will audit invoices for construction and installation activities performed by our clients contractors.

Subscriber Restoration Services

  • When your installer has caused damage to the subscribers property, call Phoenix for investigation and repair services.

Our Commitment:

  • Prompt Responses
  • Thorough Investigations
  • Recovery of Your Dollars
  • Remittance of Dollars to You

FIREBIRD® MRS

Reporting damage is easy!  Find out how.

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Phoenix Loss Control, Inc.